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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maryann Sierralta

Maryann Sierralta

June 18, 2025

5  out of  5
rating by Maryann Sierralta
"Chelsey and her team are truly fantastic. They provide exceptional customer support and genuinely care about their clients. Abby, in particular, is incredibly sweet and always goes out of her way to help. It’s clear that they truly value their customers."
We responded:
"Thank you for your wonderful review, Maryann! I'm so happy to hear that you had such a positive experience with our team. Abby will be delighted to know her efforts made a difference for you. We truly value your support and are here whenever you need us. Let us know if there's anything else we can do for you!"
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david style

June 18, 2025

5  out of  5
rating by david style
"Great service"
We responded:
"Thank you, David! I'm happy to know you received great service. If you have any questions or need assistance in the future, feel free to reach out. We’re here to help!"
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Laura Hudson

June 16, 2025

5  out of  5
rating by Laura Hudson
"We have been with this agency for several years and absolutely love them! Anyone who answers the phone can help us with what we need. We’ve never had an issue when filing claims. They’re so patient and willing to find the absolute best deal and type of coverage for your specific needs. Love this office and makes an annoying thing to have to deal with an easy and happy experience!"
We responded:
"Thank you for your wonderful review, Laura! I'm delighted to know that our team has been able to assist you effectively over the years and make your experience a positive one. We're committed to providing the best service and coverage options adjusted to meet your needs. If there's anything else we can do for you, just let us know!"
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James F. Warner

June 13, 2025

5  out of  5
rating by James F. Warner
"Great bunch of people very helpful and they’ve ben over backwards for you. Great insurance company. I’ve been with State Farm over 40 years. these people are there whenever I need them great punch"
We responded:
"Thank you, James! I'm happy to hear that you've had such a positive experience with our team. We truly appreciate your loyalty over the years and are always here to support you whenever you need us. Let us know if there's anything else we can do for you!"
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Kenny Tejeda

June 13, 2025

5  out of  5
rating by Kenny Tejeda
"Thanks for your help! Great agents! Glad to join the family! Kudos to Sisi for such excellent service!"
We responded:
"Kenny, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Mireily Gonzalez

June 10, 2025

5  out of  5
rating by Mireily Gonzalez
"Me encantó la dedicación a su trabajo, además de los ahorros,este es mi primer seguro y ellos me lo explicaron todo y respondieron todas mis dudas. Los mejores"
We responded:
"¡Gracias, Mireily! Estoy muy contenta de que hayas tenido una experiencia tan positiva con nosotros. Nos esforzamos por ofrecer un servicio detallado y aclarar todas las dudas. ¡Estamos aquí para ayudarte con lo que necesites!"
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Douglas C.

June 10, 2025

1  out of  5
rating by Douglas C.
"Tengo mi seguro con esta empresa confiaba en ellos llamé para hacer unos cambios a mi póliza y la persona no fue profesional no supo hacer su trabajo le dio de baja a mi póliza quede en la caller rodando sin seguro se pueden imaginar lo demás muy mala experiencia 06/09 fui a la oficina a tratar de arreglar este problema fue peor la persona que está en la entrada es grosera no le dio importancia a mi inquietud tarde serca de 30 minutos y solo hablaba por el teléfono dices que fue culpa de atención al cliente y no es así ellos me agregaron un vehículo llamé a la oficina a agregar otro vehículo una semana después en vez de agregar remplazaron el vehículo dejando el otro sin seguro para ustedes es más fácil culpar a otros que solucionar el problema por eso ya cambie de agente"
We responded:
"Douglas, Gracias por informarnos sobre esta situación. Lamentamos mucho escuchar sobre su experiencia reciente y entendemos completamente su frustración. Parece que su llamada fue atendida por nuestro equipo de servicio al cliente fuera del horario laboral, el cual es independiente del personal de nuestra oficina principal. Aunque están disponibles para ayudar fuera del horario regular, lamentamos que el servicio que recibió no haya cumplido con sus expectativas ni con nuestros estándares. Le ofrecemos una sincera disculpa por los inconvenientes y la confusión ocasionada. Agradeceríamos mucho la oportunidad de corregir esta situación. No dude en comunicarse directamente con nuestra oficina durante el horario laboral para que podamos revisar su póliza y asegurarnos de que todo esté en orden."
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Kim Mitchell

June 5, 2025

5  out of  5
rating by Kim Mitchell
"I'm very pleased with the insurance prices,much cheaper than I really expected,I would definitely recommend people to take a look at their insurance if their wanting less to pay ,I was with another for 5 years and never did they offer a lower price ,what I'm paying for now ,thank you to state farm for making insurance at a good price for everyone"
We responded:
"Thank you for your review, Kim! I'm happy to hear that you're satisfied with the insurance prices and found them more affordable than expected. It's wonderful to know you're recommending us to others. If you ever have any questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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Gayle Crowe

June 5, 2025

5  out of  5
rating by Gayle Crowe
"Always helpful and friendly"
We responded:
"Thank you, Gayle! I'm happy to hear that you find our team helpful and friendly. We’re committed to providing a positive experience for all our customers. Let us know if there's anything else we can assist you with!"
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John Cafra

June 5, 2025

5  out of  5
rating by John Cafra
"Best customer service I ever had These ladies are caring and thorough"
We responded:
"John, thank you for your wonderful review! I'm happy to know you had such a positive experience with our team. We always strive to be caring and thorough in our service. If you ever need anything else, we're here to help! - Chelsey Loper - State Farm Insurance Agent, Tampa, FL"
Profile photo of Jon Ball

Jon Ball

June 4, 2025

5  out of  5
rating by Jon Ball
"Chelsey and her crew have been absolutely amazing! From vehicle,home and even the toys they were able to help me and my family get best rate possible. Highly recommend giving her and her crew a call."
We responded:
"Thank you, Jon! I'm happy to hear that Chelsey and the team were able to assist you with your insurance needs and secure great rates for your family. Your recommendation means a lot to us."
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Grady Frey

June 4, 2025

5  out of  5
rating by Grady Frey
"Chelsey and Lee Ann did an amazing job getting me set up with auto and health insurance in the same day. They answered all my questions and were so professional and knowledgeable. 10/10."
We responded:
"Thank you for the wonderful review, Grady! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
Profile photo of Secondary Personal

Secondary Personal

June 3, 2025

5  out of  5
rating by Secondary Personal
"Been a State Farm policy holder with 4 different auto policies in the family for a few years now. Lee Ann was a tremendous help. We had a duplicate claim made on one of our policies that put a big damper on our consumer report and Lee Ann was relentless to stay on it and get that fixed all the way to the end. Really appreciate her and she’s a great asset to the State Farm agency she represents. Exceptional customer service !"
We responded:
"Thank you for your feedback! I'm delighted to hear about your positive experience with Lee Ann. Her dedication to resolving your issue truly reflects our commitment to exceptional service. We’re grateful to have her on our team. If you need anything else, feel free to reach out!"
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Madison West

June 2, 2025

5  out of  5
rating by Madison West
"I can’t say enough good things about this office! They’re fast, efficient, and have such amazing customer service. They truly care about their customers. You are doing yourself a HUGE favor by having your insurance with Chelsey and her team!"
We responded:
"Thank you, Madison! I'm so happy to hear that you appreciate our fast and efficient service. We truly care about providing the greatest experience for our customers. If there's anything else we can do for you, just let us know!"
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Efrain colon jr

May 30, 2025

5  out of  5
rating by Efrain colon jr
"Abby was a great help I had request from my employer about getting an endorsement on my company vehicle which I’ve never had to do and Abby took control and got everything done in 1 day absolutely recommend she was great"
We responded:
"Thank you, Efrain, for sharing your experience! I'm happy to hear that Abby was able to assist you with the endorsement for your policy so efficiently. We appreciate your recommendation and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Chelsea Ogburn

Chelsea Ogburn

May 30, 2025

5  out of  5
rating by Chelsea Ogburn
"This is the best office! They're always eager to help and do it with a smile! We'll be customers for life!"
We responded:
"Thank you, Chelsea! I'm glad to hear that you find our office the best and that our team's eagerness to help with a smile makes a difference. We truly appreciate your loyalty and look forward to continuing to serve you for many years to come. If you ever need anything, don't hesitate to reach out!"
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Octavia White

May 29, 2025

5  out of  5
rating by Octavia White
"LeAnn was an absolute pleasure to work with. She was patient and answered all my questions thoroughly. 10/10 experience."
We responded:
"Thank you, Octavia, for sharing your experience! I'm glad to hear that LeAnn was able to assist you so effectively. Her patience and thoroughness are truly valued in our office. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Milka Rivera

May 28, 2025

5  out of  5
rating by Milka Rivera
"Abigail was awesome 👏 👏👏👏👏"
We responded:
"Thank you, Milka, for sharing your experience! I'm glad to hear that Abigail provided such awesome service. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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William Ciccarello

May 28, 2025

5  out of  5
rating by William Ciccarello
"I really like dealing with State farm. This is the first year I've done business with them."
We responded:
"Thank you, William, for sharing your positive experience with us! I'm glad you're enjoying your first year with State Farm. If you have any questions or need assistance, feel free to reach out. We're here to help!"
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Nicole Knight

May 28, 2025

5  out of  5
rating by Nicole Knight
"Switching to State Farm saved his almost $300 and gave us more coverage than we had with our other insurance agency. They were super helpful and nice. We worked with Norrine and she was super helpful and very nice."
We responded:
"Thank you, Nicole, for sharing your experience! I'm glad to hear that switching to State Farm provided you with both savings and better coverage. Norrine and the team are delighted to have been of assistance. If you have any questions or need further help, feel free to reach out anytime!"
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godson yaw

May 27, 2025

5  out of  5
rating by godson yaw
"I've had a great experience with Chelsey and her team from State Farm insurance . From the start, their customer service has been friendly, knowledgeable, and responsive. They made the process of getting a quote and setting up my policy easy and straightforward.they such an awesome team."
We responded:
"Thank you for sharing your experience! I'm glad to hear that our team made the process of getting a quote and setting up your policy easy and straightforward. Your kind words about our friendly and knowledgeable service mean a lot to us. If you have any questions or need further assistance, feel free to reach out anytime."
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Edward Mangino

May 27, 2025

5  out of  5
rating by Edward Mangino
"Lee Ann , was very helpful and knowledgeable. I have been a satisfied customer for 5years !!"
We responded:
"Edward I'm sorry to hear about the phone connection. We are all back in the office now thankfully so call us anytime!"
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Katy Bloom

May 27, 2025

5  out of  5
rating by Katy Bloom
"These ladies sent me a very nice letter which encouraged me to call them and I'm very glad I did since I found out I would say quite a bit of money with them over my current Insurance who I'm not sure I can name butheyb rhymes with aggressive. LOL I saved $1,000 a year on two vehicles and I got the same kind of coverage that I got exactly with the other company. These ladies also made sure I understood everything time to give me a thorough explanation. I would definitely recommend them to anyone"
We responded:
"Thank you, Katy, for sharing your experience! I'm happy to hear that our team was able to assist you in saving $1,000 a year while maintaining the same coverage. It's wonderful to know that the explanations provided were clear and helpful. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Coral Phipps

May 27, 2025

5  out of  5
rating by Coral Phipps
"Always so helpful! Would highly recommend!"
We responded:
"Thank you, Coral! I'm glad to know you find our assistance helpful. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Wendy Mastilak

May 23, 2025

5  out of  5
rating by Wendy Mastilak
"I needed an explanation of our auto insurance coverage and Sissie clearly and patiently explained each item. I appreciate her, she did a great job!"
We responded:
"Thank you, Wendy, for sharing your experience! I'm glad to hear that Sissie was able to provide a clear and patient explanation of your insurance coverage. We truly appreciate her dedication and are grateful to have her on our team. If you have any more questions or need further assistance, please feel free to reach out to our office."