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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ibrahim Babar

September 8, 2025

5  out of  5
rating by Ibrahim Babar
"Had great experiences with Lee Ann, Isabella and Abigail from this office in both setting up my new policy and cancelling my previous one. All of them were extremely helpful🙂"
We responded:
"Thank you for sharing your positive experience, Ibrahim! We're glad Lee Ann, Isabella, and Abigail could assist you with your policy needs. If you need anything else, feel free to reach out!"
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Albert Thomka

August 29, 2025

5  out of  5
rating by Albert Thomka
"Very, very, very patient with me and completely solved my problem with my Ting System. This is why I've been with State Farm Insurance for more than (12 years)."
We responded:
"Albert, thank you for your kind words! I'm happy to hear that we were able to assist you with your Ting System issue. Your loyalty over the past 12 years means a lot to us. If you ever need anything else, just let us know!"
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Mike B

August 29, 2025

5  out of  5
rating by Mike B
"I rarely have any issues with them and there always up to checking to see if they can apply any benefits or make any changes that might benefit the consumer."
We responded:
"Thank you for your review, Mike! I'm happy to know that our team is consistently checking in to ensure you receive the best benefits possible. We appreciate your trust in us and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jay Freds

August 27, 2025

5  out of  5
rating by Jay Freds
"They were able to set me up with a life insurance policy, and made the process so easy. Would definitely recommend this office. Johanna and Bella were great to work with, they've truly made navigating the insurance process incredibly simple!"
We responded:
"Thank you, Jay! I'm happy to hear that Johanna and Bella made your experience with setting up an insurance policy easy and straightforward. We appreciate your recommendation and are here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
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Genny Gonzalez

August 22, 2025

5  out of  5
rating by Genny Gonzalez
"Excelente trabajo.Siempre complacida con la ayuda que brindan para lograr el mejor resultado.Siempre agradecida con Chelsey Loper"
We responded:
"¡Gracias, Genny! Me alegra saber que estás satisfecha con el servicio que ofrecemos. Todo el equipo están comprometidos a brindar la mejor atención posible. ¡Estamos aquí para ayudarte con lo que necesites!"
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Johanna Font

August 21, 2025

5  out of  5
rating by Johanna Font
"Sweetest team ever! They were able to quickly transfer me to their office, easily explain the policies, and are always happy to help with any questions/concerns."
We responded:
"Thank you, Johanna! I'm glad to hear that our team made the transfer process smooth and clear for you. We're always here to assist with any questions or concerns you might have. Let us know if there's anything else we can do for you!"
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Christa Cummings

August 21, 2025

5  out of  5
rating by Christa Cummings
"This office has been exceptional! The whole team is so caring and truly wants to help you as best as they can. Usually, buying insurance can be such a pain.. but with Chelsey's office, it was smooth sailing! Thank you for making a difficult task easier for me. I appreciate all you do"
We responded:
"Thank you, Christa! I'm so happy to hear that our team made your insurance experience smooth and stress-free. Your appreciation means a lot to us. If you ever need anything else, feel free to reach out!"
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Jonathan Garcia

August 19, 2025

1  out of  5
rating by Jonathan Garcia
"I’ve been with this office for many years but a recent experience has me shocked. Long story short, I called to change my policy and add comp and collision to my cars. I’ve always modified my policies over the phone with no issues. I was given verbal confirmation that the policies were active and I was good to go. A couple days later, I get in an accident and file a claim. Neither the comp or collision were added. Now I’m stuck with having to pay out of pocket for the damages. The worst part is that the office is now playing dumb and refuses to admit fault in not adding my coverages and when contacted by the main Statefarm office, they tell them that I never had the conversation about adding coverages back. I have the phone logs to prove the conversations but it’s not enough evidence. This office is a disaster. Their billing is horrific, I’ve been after them for months to remove a car that I got rid of back in April, and now this. Be careful with this office. They now refuse to answer any of my calls or texts"
We responded:
"We’re sorry to hear about your experience and truly understand how frustrating this must be. We take these concerns seriously and are reviewing the situation thoroughly. While we can’t discuss policy details here, we’d appreciate the chance to speak with you directly and work toward a resolution. Please feel free to contact our office. We value your business and want to make this right."
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Brandon Evans

August 15, 2025

5  out of  5
rating by Brandon Evans
"Super nice and available"
We responded:
"Thank you, Brandon! I'm happy to know you found our service both friendly and accessible. If there's anything else we can assist you with, just let us know. We’re here to help!"
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Taylor VanZytveld

August 8, 2025

5  out of  5
rating by Taylor VanZytveld
"I’ve been working through trying to find a cheaper insurance policy after an auto accident. I was working with Lee Ann and she’s been amazing to work with and has even went above and beyond to help me get in contact with my claim rep. Thank you for all your help."
We responded:
"Taylor, thank you for your wonderful review! I'm glad to hear that Brandon was able to assist you in finding the lowest rate. We appreciate your recommendation and are happy to have Dylan on our team. If you need any further assistance, don't hesitate to reach out. - Chelsey Loper - State Farm Insurance Agent, Tampa, FL"
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Katie Yanesh

August 7, 2025

5  out of  5
rating by Katie Yanesh
"Chelsey, Abby and team have always been very helpful, friendly and accommodating with every aspect of my insurance policy from set up to first payment and have answered every one of my questions quickly and accurately. The best part about the team is their availability! They always answer when I call and take care of me right away! Couldn’t ask for better service. They’re a dream team for sure!! Thank you all so much!"
We responded:
"Katie, I'm glad to hear you've had such a positive experience with our team! We're pleased to have provided you with friendly and accommodating service, and we're grateful for your kind words. Thank you for recognizing our availability and quick responses. We're here for you whenever you need assistance! - Chelsey Loper - State Farm Insurance Agent, Tampa, FL"
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Craig Stevens

August 5, 2025

5  out of  5
rating by Craig Stevens
"Sisi, was very helpful and help me to navigate our interaction which was very Informative and professional. I definitely felt valued as a customer and person as a result of our interaction. Sisi Is definitely an asset to State Farm and its customers."
We responded:
"Craig, thank you for your wonderful review! I'm glad Brandon was able to assist you effectively and make your insurance setup easy and understandable. His patience and active listening are indeed valuable qualities. We appreciate your feedback and are here for any future needs or questions you might have. - Chelsey Loper - State Farm Insurance Agent, Tampa, FL"
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dot mitchell

August 4, 2025

5  out of  5
rating by dot mitchell
"Sisi is amazing! She is very kind sweet and helpful. She has great customer service!"
We responded:
"Thank you, Dot! I'm delighted to hear that Sisi provided you with such wonderful service. Our team is committed to offering the best support possible. Let us know if there's anything else we can assist you with!"
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Bruce West

August 2, 2025

5  out of  5
rating by Bruce West
"Need insurance? Reach out to Chelsey Loper. They’re the best insurance agent I’ve ever worked with — trustworthy, helpful, and always available when you need them. Living in FL with our unpredictable weather and deciphering our insurance needs can be challenging, look no further to Chelsey and her team to help you figure out the best coverages. Thank you for being knowledgeable, professional and willing to help when times can be difficult. You are the best! ❤️"
We responded:
"Thank you so much, Bruce! I'm really happy to hear that you find our team trustworthy and helpful. Navigating insurance in Florida's unpredictable weather can indeed be challenging, and I'm glad we could assist you in finding the right coverage. If you ever need anything else, don't hesitate to reach out. Thanks for choosing us!"
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Mary West

August 2, 2025

5  out of  5
rating by Mary West
"Are you looking for a great insurance agent? STOP!!!… You don’t need to go any further…Chelsey, Johnny and their team of professionals are over the top and ah-amazing. They go above and beyond, if you have questions or require assistance with your insurance needs, this is the group who can respond and will provide options based on your needs and budget. 5 star service. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Mary! I'm so happy to hear that you had such a positive experience with Johnny and the team. We’re committed to providing top-notch service and are always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
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Eric Douglas

July 31, 2025

5  out of  5
rating by Eric Douglas
"Incredible service! Best agency in a Florida!"
We responded:
"Thank you, Eric! I'm happy you had such a positive experience with our office. Your support means a lot to us. Let us know if there's anything else we can assist you with!"
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Michael Mode

July 29, 2025

2  out of  5
rating by Michael Mode
"This agency has been taking me for a ride and it’s unacceptable. Chelsea herself told me that she was excited for may to come because my bill would drastically drop. Well, it’s almost August and we’re still here. Any excuse to take all the money they can because “there’s nothing they can do about it” They don’t care about the customer like they say they do. Instead they hide behind other departments they don’t have control over. Be better."
We responded:
"Michael, we regret that your experience has not met expectations. Your concerns are important to us, and we’d like the chance to address them directly. Please reach out to us directly so we can work toward a resolution. Thank you. "
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Cee Low

July 28, 2025

5  out of  5
rating by Cee Low
"Miss LeAnn is one of a kind. She helped me in every single step. And I call my State Farm Insurance. That's who I asked for. My giri Miss LeeAnn. Nobody else thank you again 😁."
We responded:
"Cee Low, thank you for your wonderful feedback! I'm delighted to hear that LeAnn provided such exceptional assistance throughout your experience. It's fantastic to know she's your go-to person at our office. We appreciate your trust in us! If you ever need anything else, feel free to reach out."
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SOUTHERN CONTRACTING COMPANY LIMITED

July 24, 2025

5  out of  5
rating by SOUTHERN CONTRACTING COMPANY LIMITED
"My experience with Lee Ann was excellent she is the best no doubt. Best insurance Rept. Ever...."
We responded:
"Thank you! I'm happy to hear about your excellent experience with Lee Ann. She truly is a valuable part of our team. We appreciate your feedback and look forward to assisting you with any insurance needs in the future. Let us know if there's anything else we can do for you!"
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Alan Russell

July 23, 2025

5  out of  5
rating by Alan Russell
"Excellent"
We responded:
"Thank you, Alan! I'm happy you had an excellent experience with our office. We’re here to help with any of your insurance needs!"
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ABREU

July 23, 2025

5  out of  5
rating by ABREU
"Thank you so much Abby! Abigail (Abby) Baraket provided exceptional service and patience through my entire process of attaining home insurance. She built a positive rapport and kept me in the loop with multiple options and pertinent information along the way. She continuously followed up with me and focused on what I needed; I felt comfortable and at ease with her support. And most importantly she gave me feedback and responded to my questions in a timely and constructive manner. I'm very happy I chose Chelsey Loper as my State Farm Insurance agent. Thank you!!❤"
We responded:
"Thank you for your wonderful feedback, Abreu! I'm delighted to hear that Abby provided such exceptional service and support throughout your insurance process. It's great to know you felt comfortable and informed every step of the way. We're grateful to have you with us. Let us know if there's anything else we can assist you with!"
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Pjjoseph666

July 23, 2025

5  out of  5
rating by Pjjoseph666
"Very professional, very happy with the service"
We responded:
"Thank you for your kind words! I'm glad to hear you're happy with our service. We strive to maintain a professional approach in all we do. If you need anything else, feel free to reach out!"
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Rochelle benjamin

July 22, 2025

5  out of  5
rating by Rochelle benjamin
"Easy and reliable service"
We responded:
"Thank you, Rochelle! I'm happy to know you found our service easy and reliable. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
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Nelson Gonzalez

July 22, 2025

5  out of  5
rating by Nelson Gonzalez
"Just awesome!!!"
We responded:
"Thank you, Nelson! I'm glad to know you had an awesome experience with us!"
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Debbie Higgins

July 18, 2025

5  out of  5
rating by Debbie Higgins
"Leanne has always been very helpful with everything I have asked about I always ask for her if I have problem. She great"
We responded:
"Leanne is indeed a valuable member of our team, and I'm glad to hear she's been so helpful with your inquiries. Your satisfaction is important to us, and it's wonderful to know you always ask for her when you need assistance. Thank you for your kind words and for choosing our office for your insurance needs! - Chelsey Loper - State Farm Insurance Agent, Tampa, FL"