State Farm® Insurance Agent Chelsey Loper
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Christopher Delemarle
October 4, 2025
1
out of
5
rating by Christopher Delemarle
"They dropped me and my wife for both cars because i did a claim for a flat tire. No notice or anything. It's crazy. It's ok now we do business with GEICO"
Blake Breslau
September 19, 2025
5
out of
5
rating by Blake Breslau
"Phenomenal experience start to finish working with Ms. Lee Ann! I felt like a person, not a number which eased my nerves throughout the whole process. She found discounts that brought my rate down considerably and I couldn't be more grateful to her for her kindness! Highly recommend calling her for all your insurance needs! Thank you Chelsey and team!!!"
We responded:
"Blake, I'm thrilled you had a phenomenal experience with us! I'm glad I could find discounts to lower your rate considerably. Thank you for recommending us for all your insurance needs! I appreciate your kind words and look forward to assisting you further. - Chelsey Loper - State Farm Insurance Agent, Tampa, FL"
Elliot Hughes
September 18, 2025
5
out of
5
rating by Elliot Hughes
"I was really pleased with my experience with my agent, Isabella! She was extremely helpful and understanding with my total lack of knowledge on car insurance. I was approaching my renewal with my previous insurer and definitely needed to make a change, and I'm very glad I was recommended this agency."
We responded:
"Thank you, Elliot! I'm happy to hear that Isabella was able to assist you with your insurance needs. It's great to know you found the change beneficial. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Lori Pendleton
September 18, 2025
5
out of
5
rating by Lori Pendleton
"Agent Abigail Baraket exceeded my expectations. She was able to get me coverage in a budget I could afford without losing the vital coverages. She was helpful and patient over 4 days of back and forth with me."
We responded:
"Thank you, Lori! I'm happy to hear that Abigail was able to assist you with finding the right coverage within your budget. Her dedication and patience are truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
jon gustafson
September 18, 2025
5
out of
5
rating by jon gustafson
"Always willing to take the extra time to get things right 👍"
We responded:
"Thank you, Jon! I'm happy to know that our dedication to getting things right is appreciated. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
peter bui
September 17, 2025
5
out of
5
rating by peter bui
"I"ve been working with all the staff from this stat farm office for the past few years now, and there is absolutely nothing bad I can say about the service I receive from them. Very easy to speak to anyone at the office either over the phone, text, email or in person. They are prompt and extremely responsive and helpful with any of my needs. I get my home, car and added flood policies from them."
We responded:
"Thank you, Peter! I'm happy to hear that you've had such a positive experience with our office over the years. It's great to know that our team has been responsive and helpful with your insurance needs. We appreciate your trust in us for your home, car, and flood policies. If there's anything else we can assist you with, just let us know!"
Tammy Mulkey
September 16, 2025
5
out of
5
rating by Tammy Mulkey
"The team here are awesome!! Lee Ann West has been a big help with my Insurance getting my stuff faxed to the appropriate people. Very professional. Thank you Lee Ann for all you do."
We responded:
"We love seeing reviews like this, Tammy! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
Brenda Barnes
September 16, 2025
5
out of
5
rating by Brenda Barnes
"I've been with State Farm for a while now, and they've always treated me right. Their prices are some of the best I’ve found, and the customer service is consistently excellent. Every time I’ve had to call or visit, I’ve been met with kind, genuine people who truly care and take the time to help. It’s rare to find a company that combines great rates with real human connection—State Farm delivers on both. Highly recommend!"
We responded:
"Thank you, Brenda, for your wonderful feedback! I'm so happy to hear that you've had such positive experiences with us. It's our priority to offer both competitive rates and a personal touch in our service. Your recommendation means a lot to us. If you ever need anything, feel free to reach out!"
Edna Cox
September 16, 2025
5
out of
5
rating by Edna Cox
"State Farm help me in a moment I most needed an affordable insurance! No complaints, ,great service and gratitude. Thank you State Farm."
We responded:
"Edna, thank you for sharing your experience! I'm happy to know that we could assist you when you needed it most. Your satisfaction is important to us. If there's anything else you need, feel free to reach out!"
Brandon Evans
September 15, 2025
5
out of
5
rating by Brandon Evans
"Chelsey is great! She made the process seamless and I can always get ahold of her. She made sure I got the lowest rate!"
We responded:
"Thank you, Brandon! I'm happy to know you found our service both friendly and accessible. If there's anything else we can assist you with, just let us know. We’re here to help!"
Ibrahim Babar
September 8, 2025
5
out of
5
rating by Ibrahim Babar
"Had great experiences with Lee Ann, Isabella and Abigail from this office in both setting up my new policy and cancelling my previous one. All of them were extremely helpful🙂"
We responded:
"Thank you for sharing your positive experience, Ibrahim! We're glad Lee Ann, Isabella, and Abigail could assist you with your policy needs. If you need anything else, feel free to reach out!"
Osnel Alejandro Concepcion
September 8, 2025
5
out of
5
rating by Osnel Alejandro Concepcion
"Increíble servicio."
We responded:
"¡Gracias, Osnel Alejandro! Me alegra saber que estás satisfecho con nuestro servicio. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
Albert Thomka
August 29, 2025
5
out of
5
rating by Albert Thomka
"Very, very, very patient with me and completely solved my problem with my Ting System. This is why I've been with State Farm Insurance for more than (12 years)."
We responded:
"Albert, thank you for your kind words! I'm happy to hear that we were able to assist you with your Ting System issue. Your loyalty over the past 12 years means a lot to us. If you ever need anything else, just let us know!"
Mike B
August 29, 2025
5
out of
5
rating by Mike B
"I rarely have any issues with them and there always up to checking to see if they can apply any benefits or make any changes that might benefit the consumer."
We responded:
"Thank you for your review, Mike! I'm happy to know that our team is consistently checking in to ensure you receive the best benefits possible. We appreciate your trust in us and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Jay Freds
August 27, 2025
5
out of
5
rating by Jay Freds
"They were able to set me up with a life insurance policy, and made the process so easy. Would definitely recommend this office. Johanna and Bella were great to work with, they've truly made navigating the insurance process incredibly simple!"
We responded:
"Thank you, Jay! I'm happy to hear that Johanna and Bella made your experience with setting up an insurance policy easy and straightforward. We appreciate your recommendation and are here to help with any future insurance needs. Let us know if there's anything else we can do for you!"
Genny Gonzalez
August 22, 2025
5
out of
5
rating by Genny Gonzalez
"Excelente trabajo.Siempre complacida con la ayuda que brindan para lograr el mejor resultado.Siempre agradecida con Chelsey Loper"
We responded:
"¡Gracias, Genny! Me alegra saber que estás satisfecha con el servicio que ofrecemos. Todo el equipo están comprometidos a brindar la mejor atención posible. ¡Estamos aquí para ayudarte con lo que necesites!"
Johanna Font
August 21, 2025
5
out of
5
rating by Johanna Font
"Sweetest team ever! They were able to quickly transfer me to their office, easily explain the policies, and are always happy to help with any questions/concerns."
We responded:
"Thank you, Johanna! I'm glad to hear that our team made the transfer process smooth and clear for you. We're always here to assist with any questions or concerns you might have. Let us know if there's anything else we can do for you!"
Christa Cummings
August 21, 2025
5
out of
5
rating by Christa Cummings
"This office has been exceptional! The whole team is so caring and truly wants to help you as best as they can. Usually, buying insurance can be such a pain.. but with Chelsey's office, it was smooth sailing! Thank you for making a difficult task easier for me. I appreciate all you do"
We responded:
"Thank you, Christa! I'm so happy to hear that our team made your insurance experience smooth and stress-free. Your appreciation means a lot to us. If you ever need anything else, feel free to reach out!"
Jonathan Garcia
August 19, 2025
1
out of
5
rating by Jonathan Garcia
"I’ve been with this office for many years but a recent experience has me shocked. Long story short, I called to change my policy and add comp and collision to my cars. I’ve always modified my policies over the phone with no issues. I was given verbal confirmation that the policies were active and I was good to go. A couple days later, I get in an accident and file a claim. Neither the comp or collision were added. Now I’m stuck with having to pay out of pocket for the damages. The worst part is that the office is now playing dumb and refuses to admit fault in not adding my coverages and when contacted by the main Statefarm office, they tell them that I never had the conversation about adding coverages back. I have the phone logs to prove the conversations but it’s not enough evidence. This office is a disaster. Their billing is horrific, I’ve been after them for months to remove a car that I got rid of back in April, and now this. Be careful with this office. They now refuse to answer any of my calls or texts"
We responded:
"We’re sorry to hear about your experience and truly understand how frustrating this must be. We take these concerns seriously and are reviewing the situation thoroughly. While we can’t discuss policy details here, we’d appreciate the chance to speak with you directly and work toward a resolution. Please feel free to contact our office. We value your business and want to make this right."
Taylor VanZytveld
August 8, 2025
5
out of
5
rating by Taylor VanZytveld
"I’ve been working through trying to find a cheaper insurance policy after an auto accident. I was working with Lee Ann and she’s been amazing to work with and has even went above and beyond to help me get in contact with my claim rep. Thank you for all your help."
We responded:
"Taylor, thank you for your wonderful review! I'm glad to hear that Brandon was able to assist you in finding the lowest rate. We appreciate your recommendation and are happy to have Dylan on our team. If you need any further assistance, don't hesitate to reach out. - Chelsey Loper - State Farm Insurance Agent, Tampa, FL"
Katie Yanesh
August 7, 2025
5
out of
5
rating by Katie Yanesh
"Chelsey, Abby and team have always been very helpful, friendly and accommodating with every aspect of my insurance policy from set up to first payment and have answered every one of my questions quickly and accurately. The best part about the team is their availability! They always answer when I call and take care of me right away! Couldn’t ask for better service. They’re a dream team for sure!! Thank you all so much!"
We responded:
"Katie, I'm glad to hear you've had such a positive experience with our team! We're pleased to have provided you with friendly and accommodating service, and we're grateful for your kind words. Thank you for recognizing our availability and quick responses. We're here for you whenever you need assistance! - Chelsey Loper - State Farm Insurance Agent, Tampa, FL"
Craig Stevens
August 5, 2025
5
out of
5
rating by Craig Stevens
"Sisi, was very helpful and help me to navigate our interaction which was very Informative and professional. I definitely felt valued as a customer and person as a result of our interaction. Sisi Is definitely an asset to State Farm and its customers."
We responded:
"Craig, thank you for your wonderful review! I'm glad Brandon was able to assist you effectively and make your insurance setup easy and understandable. His patience and active listening are indeed valuable qualities. We appreciate your feedback and are here for any future needs or questions you might have. - Chelsey Loper - State Farm Insurance Agent, Tampa, FL"
dot mitchell
August 4, 2025
5
out of
5
rating by dot mitchell
"Sisi is amazing! She is very kind sweet and helpful. She has great customer service!"
We responded:
"Thank you, Dot! I'm delighted to hear that Sisi provided you with such wonderful service. Our team is committed to offering the best support possible. Let us know if there's anything else we can assist you with!"
Bruce West
August 2, 2025
5
out of
5
rating by Bruce West
"Need insurance? Reach out to Chelsey Loper. They’re the best insurance agent I’ve ever worked with — trustworthy, helpful, and always available when you need them. Living in FL with our unpredictable weather and deciphering our insurance needs can be challenging, look no further to Chelsey and her team to help you figure out the best coverages. Thank you for being knowledgeable, professional and willing to help when times can be difficult. You are the best! ❤️"
We responded:
"Thank you so much, Bruce! I'm really happy to hear that you find our team trustworthy and helpful. Navigating insurance in Florida's unpredictable weather can indeed be challenging, and I'm glad we could assist you in finding the right coverage. If you ever need anything else, don't hesitate to reach out. Thanks for choosing us!"
Mary West
August 2, 2025
5
out of
5
rating by Mary West
"Are you looking for a great insurance agent? STOP!!!… You don’t need to go any further…Chelsey, Johnny and their team of professionals are over the top and ah-amazing. They go above and beyond, if you have questions or require assistance with your insurance needs, this is the group who can respond and will provide options based on your needs and budget. 5 star service. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you, Mary! I'm so happy to hear that you had such a positive experience with Johnny and the team. We’re committed to providing top-notch service and are always here to help with your insurance needs. Let us know if there's anything else we can do for you!"